S R offers fast pickup and delivery Nationwide. Orders are made available at the store for pickup and customers can request for our contracted dispatch courier service (DHL, GIG, Thrillcargo) to deliver to their door steps. We do not offer international shipping except based on specific request. You can reach out to our support team to discuss any international shipping arrangements.
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Step into a world of refined elegance and unparalleled opulence, when you focus on what truly matters with our exquisite luxury home decor collections.
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FAQs
Do you offer international shipping?
What are the accepted payment methods?
Our method of payments are through bank transfer, debit/credit card and cryptocurrency payment on request. Simply proceed to checkout to complete your orders by validating your purchases.
Can I return or exchange an item if I'm not satisfied with it?
We have a 14-day Return and Refund Policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shop@stivvoriginals.com. Please note that returns will need to be sent directly to the our store address which you can find on our contact information.
If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
How can I track the status of my order?
Customers can track the details of their orders with the tracking information that you will receive when you complete checkout.
For returns, If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please read our return and refund policy to find out more information about order returns. You can always contact us for any return question at shop@stivvoriginals.com.
Are your products handcrafted or mass-produced?
At S R, we bring you a step closer to a world of luxe. We offer a wide range of exotic and luxurious home decor products, DIYs, building and renovation supplies from handcrafted to specifically selected items that remains exclusive. Ensure to stay relaxed while you explore our store.
Are there any discounts or promotions currently available?
Our esteemed customers and exclusive members will stand a chance to win promotions, discounts and digital Apple Wallet Pass gift card occasionally based on how well they engage with the store, account history and the metrics of completed checkout.